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Delivery questions

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How much does delivery cost?

We offer FREE delivery when you spend more than Kč 1,485.00 to the below listed countries. Orders below Kč 1,485.00 will have a flat-rate of Kč 220.00.

Belgium, Denmark, Luxembourg, Netherlands, Czech Republic, Poland, Slovak Republic, Slovenia, Finland, France, Italy, Bulgaria, Estonia, Latvia, Lithuania, Romania, Hungary, Italy, Greece, Ireland, Portugal, Spain.

The following countries have a fixed fee of Kč 990.00 on all orders.

Malta, Cyprus.


Do I get a specified delivery slot?

UPS offers UPS MyChoice to schedule deliveries or redirect your shipment. Simply sign up with UPS MyChoice and they will inform you of the incoming shipment to your delivery address. You can also postpone deliveries, send the shipment to an alternative address or to a UPS Access Point®.


For more information, visit https://www.ups.com/en/en/services/tracking/mychoice.page.


Who should I contact for issues with my delivery?

If you suspect your parcel may have been lost or mis-delivered, please contact info@huel.com within 7 days of the original delivery date. If we are made aware outside of this time period, it is unlikely that lost parcel costs can be covered by Huel.

Do you deliver to other countries?

This site is dedicated to our EU customers. To get Huel from other countries please visit one of the following sites: -

Country / Region

Web Site Address

United States

http://huel.com

Germany & Austria

http://de.huel.com

Sweden

http://se.huel.com

Denmark

http://dk.huel.com

Poland

http://pl.huel.com

UK and the Rest of the World

http://uk.huel.com

How long will it take me to get my Huel

If you order before 10:30 am it will be sent on the same day. We don't pick and pack at the weekend, so if you order then it will be picked and packed on Monday.

Delivery time by country:

1-2 days:

France, Nothern Italy, Czech Republic, Poland

3-5 days:

Belgium, Denmark, Luxembourg, Netherlands, Czech Republic, Slovak Republic, Slovania, Finland, Bulgaria, Estonia, Latvia, Lithuania, Romania, Hungary, Southern Italy, Greece, Ireland, Portugal, Spain.




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